Terms and Conditions rm98

1Acceptance of Terms

By using the rm98 platform in any capacity — whether as a visitor, registered player, or mobile app user — you are automatically deemed to have read and accepted all terms and conditions stated herein.

If you disagree with any part of these terms, you are advised not to use the rm98 platform. Continued use following any amendment to the terms constitutes acceptance of the latest version.

Rm98 reserves the right to update or amend these terms at any time without prior notice. It is the player's responsibility to review this page periodically to ensure they are always aware of the current version of the terms in effect.

2Member Eligibility

To register and use the rm98 service, you must meet the following eligibility requirements:

• At least 18 years old on the date of registration.
• An individual (not a company, bot, or non-human entity) acting on their own behalf.
• Not located in a region or country where online gaming activities are prohibited under local law.
• Never had an account terminated by rm98 previously for fraud, misconduct, or breach of terms.
• Have full legal capacity to enter into binding agreements.

3Account Registration

Each player is only allowed to hold one (1) active account at any one time. Holding more than one account is a serious breach of these terms and may result in the closure of all associated accounts and forfeiture of all balances and bonuses.

During registration, you are required to provide accurate, truthful, and up-to-date information. rm98 is not responsible for any losses arising from inaccurate information provided by players during the registration process.

• Full name must match the name on official identification documents.
• The registered email address must be active and accessible — it is used for all official communications.
• Mobile number must be an active Malaysian number registered under the player's name.
• Passwords must contain at least eight (8) characters, combining uppercase letters, lowercase letters, and numbers.

Rm98 uses a two-factor authentication (2FA) system to protect player accounts. Players are encouraged to activate this feature for added security.

4Deposit & Payment

Rm98 supports multiple deposit methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and online bank transfers via Maybank2u and CIMB Clicks. All methods are fully supported and transactions are processed securely with 256-bit SSL encryption.

• Minimum deposit: RM10 per transaction.
• Payment method: Must be in the same player's name — rm98 does not accept deposits from third parties.
• Processing time: Deposits are typically credited within 1–5 minutes after confirmation.
• Currency: All transactions are processed in Malaysian Ringgit (RM).

Rm98 does not charge any processing fees on deposits. However, your bank or e-wallet provider may impose their own transaction charges, which are beyond our control.

5Withdrawal

Withdrawals at rm98 are processed automatically in under three (3) minutes for accounts that have completed identity verification (KYC). This is one of our platform's key advantages over other platforms in the Malaysian market.

• Minimum withdrawal: RM30 per transaction.
• Withdrawal method: To the same bank account or e-wallet used for the deposit, registered under the name of the registered player.
• Daily withdrawal limit: No fixed limit — players can make withdrawals without any restriction on the number of times per day.
• Processing period: For accounts that have not completed KYC, withdrawals may take 24–48 hours until verification is finalized.

Rm98 reserves the right to request additional review before processing large withdrawal amounts to ensure the security and integrity of transactions. This is a standard protective measure implemented to safeguard our players.

6Bonus & Promotions

Rm98 offers a wide range of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, free spins, cashback, and loyalty programs. Each bonus is subject to specific terms and conditions stated on its respective promotions page.

General terms applicable to all rm98 bonuses:

• Only one bonus may be activated at a time unless otherwise stated.
• Wagering requirements (rollover) must be met before bonus withdrawals are permitted.
• Bonuses cannot be transferred between accounts or shared with other players.
• Rm98 reserves the right to void bonuses obtained through fraudulent means, including the use of multiple accounts.
• Each promotion has a stated validity period — expired bonuses will not be extended.
• Rm98 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

Players are encouraged to read the specific terms of each bonus before activating it. If you have any questions, our customer support team is available via Live Chat 24/7.

7Game Rules

All games available at rm98 use a Random Number Generator (RNG) verified by independent auditing bodies. The Return to Player (RTP) percentage for each game is publicly disclosed and can be checked on each game's page.

• Game results are final and cannot be disputed once a round is completed.
• Any technical disruption during gameplay will be resolved based on rm98's server records, which are considered final.
• Bets placed during a system disruption are not considered valid unless confirmed by the rm98 system.
• Rm98 reserves the right to void bets or rounds affected by technical errors or software malfunctions.
• Players are not permitted to use any automation software, bots, or third-party tools to play games.

For sports betting, all odds displayed are subject to change until the bet is confirmed. Confirmed bets cannot be cancelled except under circumstances specified in the rm98 sports betting rules.

8Prohibitions & Restrictions

The following activities are strictly prohibited on the rm98 platform and may result in immediate account closure:

• Registering more than one account by the same individual or from the same device/network.
• Use of false personal information or impersonating another person during registration.
• Attempting to exploit bugs, system vulnerabilities, or technical errors to gain an unfair advantage.
• Collusion between players in live games or tournaments to manipulate outcomes.
• Use of bots, automation software, or any tools that simulate human actions in gameplay.
• Money laundering or using the rm98 platform for any illegal activity.
• Threatening, insulting, or harassing customer support staff or other players.

9Account Suspension & Closure

Rm98 reserves the right to suspend or close a player's account at any time for the following reasons:

• Suspected fraud, misconduct, or breach of terms and conditions.
• Failure to provide the requested identity verification documents within the stipulated timeframe.
• Request from legal authorities or regulatory bodies.
• Player's own request to close their account for responsible gaming reasons.

Players may also request to close their own account at any time by contacting our customer support team. For accounts closed at the player's initiative, any valid balance will be returned once all security checks are completed.

For accounts closed due to a terms violation, rm98 is not obligated to return any remaining balance in that account.

10Limitation of Liability

Rm98 provides its online gaming platform on an "as-is" basis. While we make every effort to ensure the platform operates without interruption at all times, we cannot guarantee uninterrupted platform availability under all circumstances.

• Rm98 is not liable for any losses resulting from technical disruptions, internet connection failures, or issues with the player's device.
• Rm98 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.
• The maximum liability of rm98 to any player shall not exceed the total amount deposited by that player within the 30 days preceding the claim.

Players participate at their own risk. Online gaming involves financial risk, and players are responsible for managing their gaming budget wisely.

11Privacy & Data Protection

Rm98 is committed to protecting the privacy and personal data of our players. All information collected during registration and platform use is handled in accordance with the rm98 Privacy Policy, which can be read in full on the Privacy Policy us.

In summary, rm98 is committed to:

• Not selling, renting, or sharing players' personal data with third parties for marketing purposes without player consent.
• Store all data with 256-bit SSL encryption and industry-standard security measures.
• Provide players access to their own data upon legitimate request.
• Comply with all applicable data protection regulations.

12Responsible Gaming

Rm98 takes responsible gaming seriously and is committed to supporting players who need help. We provide a range of self-control tools to help players manage their gaming habits:

• Deposit Limit: Set daily, weekly, or monthly limits on the amount you can deposit.
• Play Time Limit: Limit the amount of time spent in a gaming session.
• Temporary Suspension: Suspend your account for a set period of time.
• Self-Exclusion: Permanently close your account if needed.

If you feel that gaming is starting to negatively affect your life, please contact our support team or visit the Responsible Gaming us for assistance and support resources.

13Terms Amendment

Rm98 reserves the right to amend, update, or replace any part of these terms and conditions at any time at our sole discretion. Players will be informed of any material changes through:

• In-platform notifications on rm98 when the player is logged in.
• Email to the address registered in the player's account.
• An update to this Terms and Conditions page with a refreshed "Last Updated" date.

Continued use of the rm98 platform after any amendments take effect constitutes acceptance of the revised terms. If you do not agree with the amendments, you have the right to close your account and withdraw your balance.

14Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the rm98 team is ready to assist you through various support channels:

• Live Chat: Available 24/7 directly within the rm98 platform — average response time under two minutes.
• Email: [email protected] — response within 24 working hours.
• Telegram: Reach our support agents via the official rm98 Telegram channel.

For official complaints related to transactions or game disputes, please provide the relevant transaction ID or round number so we can investigate promptly and accurately. All complaints will be handled fairly and transparently in accordance with established procedures.

Rm98 is committed to resolving every complaint within 72 working hours. For more complex cases, we will provide regular updates on the progress of the investigation.