Rm98 is committed to protecting every player's privacy. We handle all personal data with industry-grade encryption, with full transparency, and never sell your information to any third party.
The six core pillars underpinning the protection of your personal data on the rm98 platform.
All data transmitted between your device and rm98 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions worldwide. No sensitive data crosses the internet without full protection.
Rm98 has never and will never sell, rent, or share player personal data with advertisers or third-party companies for marketing purposes without your explicit consent. Your information belongs to you, not us.
The identity verification (KYC) process at rm98 is handled with full confidentiality. Documents you submit are stored in an isolated environment, accessed only by licensed verification staff, and automatically deleted when no longer needed.
Rm98 players have full rights to access, correct, or request deletion of their personal data. The request process is straightforward — contact our support team and we will process your request within 14 business days.
Rm98 uses cookies solely to enhance the user experience, maintain login sessions, and understand aggregate usage patterns that cannot be individually identified. You can manage cookie settings through your browser at any time.
In the event of any security breach involving player data, rm98 is committed to notifying affected players within 72 hours of incident detection, complete with details of the steps taken to contain the situation.
Welcome to the rm98 Privacy Policy page. This document explains how we collect, use, store, and protect your personal data when you use the rm98 online gaming platform at rm98.ng.
Rm98 takes our responsibility to player privacy seriously. We understand that your trust is the most valuable asset we safeguard. Every decision involving personal data is made with the best interests and safety of our players as the top priority.
This Privacy Policy applies to all users accessing the rm98 platform, whether via the website, mobile app, or any official rm98 digital channel. By registering an account or using our services, you agree to the terms set out in this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions rm98. In the event of any conflict, this Privacy Policy shall apply specifically to matters relating to personal data.
Rm98 collects various types of personal data to enable us to provide quality services, ensure platform security, and comply with relevant legal requirements. The following are the categories of data we collect:
| Data Categories | Example Information | Requirements |
|---|---|---|
| Identification Data | Full name, identity card number, date of birth | Mandatory (KYC) |
| Contact Data | Email address, mobile phone number | Mandatory |
| Financial Data | Bank account number, account holder name, e-wallet | Mandatory (transactions) |
| Technical Data | IP address, device type, browser, operating system | Automatic |
| Behavioural Data | Game records, betting history, session duration | Automatic |
| Document Data | Passport copies, bank statements, proof of address | Upon request |
Rm98 does not collect sensitive data such as medical information, political views, or religious beliefs. We only collect data that is strictly necessary to provide a safe and responsible gaming service.
Your personal data is collected through several key channels when you interact with the rm98 platform:
Rm98 does not use third-party advertising SDKs, social media tracking pixels, or analytics tools that share your personal data with external platforms without your knowledge. All analytics we conduct are for rm98 internal use only.
Rm98 uses the personal data collected for the following purposes, all in the interest of players and platform security:
Rm98 will not use your data for purposes unrelated to the services we provide without first obtaining your consent.
Rm98 does not sell or rent player personal data to any third party. However, there are limited situations where we may share your information with certain parties:
All third parties working with rm98 have signed legally binding data confidentiality agreements. They may only access data required for their specific tasks and are prohibited from using it for any other purpose.
Rm98 retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable law. The following are our retention period guidelines:
Upon expiry of the retention period, your personal data will be securely deleted or anonymised using methods that ensure it cannot be recovered or re-identified.
As a rm98 player, you have the following rights regarding your personal data. rm98 is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you may request an immediate correction.
You may request the deletion of your personal data, subject to any legal obligations binding on us.
You may request that we restrict the processing of your data in certain circumstances during an investigation.
You may request your data in a structured, machine-readable format for portability purposes.
You have the right to object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the rm98 support team via Live Chat or email at [email protected]. We will process your request within 14 business days.
Rm98 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the rm98 platform. For more information on managing cookies in popular browsers, please refer to your browser's help documentation.
We do not use third-party advertising cookies or social media tracking pixels that monitor your activity across other websites outside the rm98 platform.
Player data security is rm98's absolute top priority. We continuously invest in the latest security infrastructure to ensure your personal data is always protected against cyber threats.
Rm98 servers are housed in certified Tier-3 data centres with 24/7 physical protection, redundant cooling systems, uninterruptible power supply (UPS), and automatic fire suppression — ensuring the highest levels of data availability and security.
Rm98 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service improvements. Any material changes will be communicated to you via:
Continued use of the rm98 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and withdraw your balance.
We encourage you to review this page periodically to stay informed on how we protect your personal data.
If you have any questions, concerns, or wish to exercise your privacy rights, the rm98 Data Protection Officer (DPO) team is ready to assist you:
Rm98 is committed to responding to all privacy-related enquiries within 14 business days. For data deletion or data transfer requests, processing may take up to 30 business days depending on the complexity of the request.
For complaints that our team is unable to resolve, you have the right to refer to the relevant data protection authority or regulatory body in Malaysia.
Register a free rm98 account today and enjoy a secure, transparent gaming experience that fully respects your privacy.