Rm98 believes that a great online gaming experience starts with strong self-control. We provide a wide range of tools and resources to ensure every player can enjoy a safe, enjoyable experience that does not affect their daily life.
Every feature is specifically designed to give players full control over their gaming experience.
Set your own daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, the rm98 system enforces it automatically — helping you stay within your planned budget.
Set play-time reminders or activate a forced break for 24 hours, 48 hours, or 7 days. Once a break is activated, your account cannot be used for wagering — giving you space to breathe and reconsider.
Players who feel they need a longer break can activate self-exclusion for 1 month, 3 months, 6 months, or permanently. During this period, the account cannot be accessed for wagering.
You can choose to opt out of all promotional emails, bonus offers or marketing notifications. This control gives you a calmer space, free from the temptation of unwanted offers.
Set a daily or weekly loss limit so the rm98 platform automatically blocks wagering once that limit is reached. This prevents you from chasing losses in an emotionally unstable state.
The rm98 support team is specially trained to assist players who need guidance on responsible gaming — available 24/7 via Live Chat, email, and Telegram, completely judgment-free.
For most players, online gaming is a form of entertainment — a way to unwind after a long day, enjoy the thrill of competition, or simply try their luck in a fun environment. rm98 understands that feeling and wants to ensure the experience remains positive, no matter how often you play.
That said, rm98 also recognizes that for a small number of players, gaming can shift from entertainment to something that disrupts daily life. Problem gambling is not a sign of weakness — it is a health issue that requires proper attention and support. That is why rm98 has built a comprehensive responsible gaming ecosystem, not merely to meet compliance requirements, but because we genuinely care about our players.
All product design, promotional, and communication decisions at rm98 are made with player welfare in mind. A few core principles guide our approach:
Protecting minors is an absolute priority at rm98. During the registration process, every player is required to verify their age through a thorough KYC process. Identity documents such as a MyKad or passport must be verified before any financial transaction can be made.
Additionally, rm98 encourages parents and guardians to use parental control software on devices shared with children. If you suspect a minor is using an rm98 account, please contact our support team immediately for prompt follow-up action.
One of the best tips for staying in control is to set your gaming budget before you start — not after. Think of the money you set aside for gaming as an entertainment cost, just like buying a movie ticket or dining out. Once that limit is reached, end your session.
Rm98 makes this easy with the deposit limit tool in your account. You can set a daily deposit limit as low as RM10 per day — enough to have fun without worrying about overspending. The limit takes effect immediately and requires a 24-hour cooling-off period before it can be increased, giving you time to think twice.
It can sometimes be difficult to recognise on your own when gaming begins to exceed the limits of fun. Here are some signs to watch out for in yourself or a loved one:
If you recognise any of these signs, it is not a reason to feel ashamed — rather, it is a brave first step toward getting help. rm98 is ready to assist you without any judgement.
If you find yourself playing to relieve stress, chasing losses or feeling uncomfortable when you stop, these are signs that it is time to take a break. Contact the rm98 support team or activate the self-control tools in your account.
All rm98 responsible gaming tools are accessible directly from your account panel after login. Here are the simple steps to activate them:
Click "Login" at the top of the page and enter your registered account details.
Click your profile icon at the top right corner, then select "Account Settings" from the dropdown menu.
You will find all self-control tools clearly organised — deposit limits, loss limits, mandatory breaks and self-exclusion.
Select the limit type, set a value that suits your needs, and confirm. The setting takes effect immediately.
Rm98 recommends reviewing your limits every month to ensure they still fit your current financial situation and lifestyle.
Any request to increase a deposit limit or cancel a self-exclusion early will go through a manual review by the rm98 team and is subject to a mandatory cooling-off period. This is done to protect your own best interests.
Ask yourself these questions honestly:
Have you ever played with money that was meant for other essential needs?
Have you ever tried to chase back money you lost by continuing to play?
Have your family or friends ever expressed concern about your playing habits?
Do you feel anxious or uneasy when you are unable to play?
Have you ever lied about how much time or money you have spent on playing?
This is the right time to speak with the rm98 support team. We are ready to listen and help without any negative judgement.
Borrowing money solely for use in gaming is a serious red flag.
Losing track of time while playing to the point of neglecting daily responsibilities.
Spending less time with loved ones in order to play more.
Feeling extremely elated when winning and deeply upset when losing — excessive emotional swings.
Control how much you can deposit per day, week or month.
Takes effect immediatelyA temporary break from the platform for 24 hours, 48 hours or 7 days, taken voluntarily.
Can be activated at any timeClose access to your account for a longer period if needed.
From 1 month to permanentAnswers to the most frequently asked questions by rm98 players regarding responsible gaming.
Register your rm98 account today and enjoy a safe, responsible and entertaining gaming experience — with all self-control tools available to you for free.